Refund and Returns Policy

At Radiance Organic, we strive to provide high-quality wellness products. If you are not satisfied with your order, please review our refund policy below.

Eligibility for Refunds

We only accept refund requests for:

• • Unused products (must be in original packaging).
• • Wrong item received (must remain unopened).

Refund Request Timeframe

• Refund requests must be made within 1-7 days of purchase.

• Proof of purchase is required.

Return Process

1. Contact our support team with your order details and reason for the refund.

2. Ship the product back to us (we will cover return shipping costs).

3. Once we receive and inspect the item, we will process your refund.

Refund Method & Processing Time

• Refunds are issued to the original payment method.

• Processing takes 1-3 working days after approval.

Damaged Products

• If your order arrives damaged, send us proof (photos/videos).

• We will either compensate you or send a replacement.

Non-Refundable Situations

• • Used products.
• • Customer dissatisfaction with product effectiveness.

For assistance, contact our support team.

For questions or assistance, please contact us at  info@radiancenaturals.com,
Phone us on +94 74 074 7637